Procedures  (established on 11^th October of 2013)

Key procedures

• PCI01 Ingress profile and student recruitment updates.
• PCI02 Course planification.
• PCI03 Student guidance
• PCI04 Student’s mobility management.
• PCI05 Teaching evolution and student’s assessment.
• PCI06 Final thesis management.
• PCI07 External practices management.
• PCI08 Public information.

Strategic procedures

• PEI01 Institute policy creation and updating

Support procedures

• PAI01 SGC (Quality Guarantee Service) paperwork management.
• PAI02 Material resources management.
• PAI03 Service management.
• PAI04 Degree extinction management.
• PAI05 Student admission and recruitment.
• PAI06 Academic incidences resolution.
• PAI07 Satisfaction, expectatives and needs measuring.
  • incidence Managing Form.
• PAI08 Result analysis and accountability.
• PAI09 Non-compliance management.

Institutional procedures

Available in ULPGC Quality website

• PI01 Teaching and researching staff policies definition.
• PI02 Management and services staff policies definition.
• PI03 Teaching and researching staff recruitment.
• PI04 Management and services staff recruitment.
• PI05 PDI training.
• PI06 PAS training.
• PI07 PDI training.
• PI08 Material resources extracting.
• PI09 General and social services managing.
• PI10 Student recruitment and enrolment.
• PI11 ULPGC official studies managing and processing.
• PI12 Complaint, suggestion and greetings management.
• PI13 Labour market entering tracking.
• PI14 Official offered education design or modification.
• PI15 Own postgraduate studies design.
• PI16 Satisfaction measuring.
• PI17 Quality auditing.

Proceeding application calendar